How Roofing insurance claims work

At Red Lion Roofing, we specialize in shingle roof replacements and new construction in Slidell and across Southeast Louisiana. We install high-quality roofs at affordable prices. Before starting, we assess roof damage to determine if an insurance claim is an option. This guide breaks down the claims process, helping you decide when to file.

Assessing Roof Damage

Even the best roofs can suffer damage from hurricanes and extreme weather in Southeast Louisiana. Homeowners must assess the extent of the damage before filing an insurance claim. A professional inspection is crucial, as minor issues may seem worse than they are, while hidden damage could require extensive repairs.

Filing an Insurance Claim

If significant repairs are needed, the next step is contacting your insurance company to begin the claims process. However, homeowners should consider their deductible—if repair costs are lower, filing a claim may not be worthwhile. Too many claims can also raise red flags with insurers. For minor damage, simple repairs may suffice, but for severe damage, cleanup and filing a claim are the best course of action.

Can an Insurance Company Deny Your Claim?

Yes, insurance companies can reject claims if they believe the damage was preventable. While high winds and hail are typically covered, damage from low-hanging branches, termites, leaks, or mold may be denied if maintenance could have prevented it.

 

If a homeowner suspects severe damage but lacks proof, hiring a reputable roofing contractor is key. A professional can provide the necessary evidence to support a full settlement with the insurance company.

Types of Coverage & Deductibles

When filing a roof insurance claim, homeowners must pay a deductible. Payouts depend on the type of coverage:

  • RCV (Replacement Cost Value): Covers the full repair cost minus the deductible, without factoring in depreciation.
  • ACV (Actual Cash Value): Accounts for depreciation, meaning the payout is the roof’s current value minus the deductible.

For example, if a new roof costs $9,000, an ACV policy might only cover $3,000 after depreciation.

Reviewing the Estimate 

Once the insurance company assesses the damage, it sends a claim estimate. Both the homeowner and contractor should carefully review it to ensure accuracy. Any necessary changes should be made before repairs begin to guarantee full coverage.

How Roofing Insurance Claims Work

  1. Initial Payment: After claim approval, the insurer sends the first check, covering most repair costs.
  2. Repairs Begin: Contractors typically use this payment to purchase materials and start work.
  3. Final Payment: Once repairs are complete and an invoice is submitted, the insurer issues the final check.
  4. Remaining Balance: The homeowner pays the contractor any outstanding costs.